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Frequently Asked Questions

Is my eye appointment covered by Alberta Health?

Annual eye exams for children under 18 years of age, and seniors over the age of 65, are covered by Alberta Health. If you are between the ages of 18 and 64 years old, your eye exams may be covered by your occupational health insurance provider. Certain emergency eye care services are covered by Alberta Health.

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What do I do if I have a vision or eye health emergency?

Please call Grande Prairie Eye Care, and we will provide over the phone instructions for getting you safely to our clinic. The Alberta Optometrist Association and Alberta Health Services consider the following emergency eye care situations covered: • “Eye infections • Eye injuries • Foreign objects in the eyes • Dry eye • Sudden changes in vision • Monitoring for diabetes issues, glaucoma and retinal disease • Post-operative care for cataract patients.”

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Do I need to be vaccinated to visit Grande Prairie Eye Care?

No. Before you arrive, please remember a mask, and to stay 6 feet apart while in the waiting room.

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I work all week, or cannot make it to your clinic on weekdays; are you open on weekends?

Yes, we are open 6 days a week.

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As a first time patient, what can I expect for my first time at Grande prairie?

Welcome to Grande Prairie Eye Care! When you first arrive at our clinic, you will be greeted by our reception staff who will need to confirm some of your personal information, eye health history, and health insurance details if necessary. Please bring: A form of ID Health insurance card or information Alberta Health Care Card A mask You will be asked to fill out a brief form which will help the optician and optometrist learn about your present eye health before you see them. We recommend arriving at your first appointment 10 to 15 minutes early.

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How do I know I need to get my eyes checked?

Routine comprehensive eye exams are an important part of your overall physical health so regular annual appointments are recommended for children, adults, and seniors. However, you may be experiencing symptoms which call for an immediate eye exam. If you notice any of the following, you can book an appointment with our experienced optometrists to get to the root of the issue: changes in your vision eye fatigue sensitivity to light dry or itchy eyes eye pain increased frequency of flashes, floaters, or spots.

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